PhD

UX Researcher

Hi, I'm Brett Diaz

I’m a human-centered researcher with 10 years of experience capturing people’s emotions in health contexts, and providing empathetic leadership and team building.

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Career highlights

Coached

100+

Research Professionals

Coached

100+

Research Professionals

Coached

100+

Research Professionals

Efficiency Improvement

3X

in Research Process

Efficiency Improvement

3X

in Research Process

Efficiency Improvement

3X

in Research Process

End-to-End studies

6

Finished

End-to-End studies

6

Finished

End-to-End studies

6

Finished

Impact evaluations

2

Completed

Impact evaluations

2

Completed

Impact evaluations

2

Completed

Published Articles

15

Major Publications

Published Articles

15

Major Publications

Published Articles

15

Major Publications

Presentations

25

Talks & Professional

Presentations

25

Talks & Professional

Presentations

25

Talks & Professional

Where I've been

Places I've published

Values & Qualities

Your partner in research and innovation excellence. From defining first principles to execution, my values guide how I work with teams, execute research projects, and try to get better each day.

  • 01

    Human-centered

    Keeping people front and center, from the product team to product users. I see user needs and team goals as part of the same story. Staying human-centered is my core foundation.

  • Process improvement

    Constant process improvement needs trust, collaboration, tactical data collection, and systems thinking. It's about creating a positive and meaningful experience for all, where productivity and efficiency are part of the culture.

    02

  • Mentorship

    Mentorship is a two-way, responsive activity. I learn from my team members, and help them learn. We grow together, and add to the spirit of constant improvement.

    03

  • Humility

    I approach every project and problem by asking questions and respecting others' strengths. Humility is a basic ingredient for collaborative success.

    04

Values & Qualities

Your partner in research and innovation excellence. From defining first principles to execution, my values guide how I work with teams, execute research projects, and try to get better each day.

  • 01

    Human-centered

    Keeping people front and center, from the product team to product users. I see user needs and team goals as part of the same story. Staying human-centered is my core foundation.

  • Process improvement

    Constant process improvement needs trust, collaboration, tactical data collection, and systems thinking. It's about creating a positive and meaningful experience for all, where productivity and efficiency are part of the culture.

    02

  • Mentorship

    Mentorship is a two-way, responsive activity. I learn from my team members, and help them learn. We grow together, and add to the spirit of constant improvement.

    03

  • Humility

    I approach every project and problem by asking questions and respecting others' strengths. Humility is a basic ingredient for collaborative success.

    04

Professional Experience

  • Human Factors Researcher

    CQuIPS

    Sep 2024

    -

    Present

  • Lead, Research and Education

    CAMH

    May 2023

    -

    Aug 2024

  • Researcher II

    Unity Health

    April 2021

    -

    May 2023

  • Researcher and Lecturer

    Penn State

    Aug 2016

    -

    May 2021

Skills

  • Qualitative Research

  • Mixed Methods

  • Quantitative Methods

  • Generative Research

  • Evaluation

  • Quality Improvement

  • Research Guides

  • Ethnography

  • A/B Testing

  • User Interviews

  • Survey Design

  • Usability Testing

  • Field Studies

  • Thematic Analysis

  • Regressions

  • Data Presentation

  • Python

  • R

  • SPSS

  • Excel

  • Qualtrics

  • UserTesting

  • NVivo

  • Miro

  • Framer

  • Confluence

  • Asana

  • Jira

  • Google Suite

  • Interaction Design

  • Workshop Facilitation

  • Empathizing

  • Design Thinking

  • Prototype Testing

  • WCAG 2.0+

  • Accessibility Guides

  • + More

Let’s uncover insights & craft exceptional experiences together!

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